1. THESE TERMS

1.1 What these terms cover. These are the terms and conditions on which you may take part in our Handset Trade In Programme (“Trade In Programme”), which provides you with the option to get a reduction in price for a new Samsung handset (“New Handset”) purchased through the Samsung eStore (either purchased outright or through a credit facility).

The level of discount which you may receive will vary, dependent on the model of Existing Handset you trade in and the condition of your Existing Handset.

The offer is limited to one trade in per transaction. Any further orders of New Handsets under the trade in programme may be rejected at our sole discretion. We may also refuse to accept any orders placed for New Handsets using this Trade In Programme where we have reasonable grounds to suspect fraud.

1.2 Why you should read them.

Please read these terms carefully if you would like to take part in the Trade In Programme. These terms tell you who we are, the conditions of the Trade In Programme and other important information.

2. INFORMATION ABOUT US AND HOW TO CONTACT US

Samsung Electronics Co Ltd

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies, redefining the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. We are also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Samsung Electronics Co Ltd employ 307,000 people across 84 countries with annual sales of US $196 billion. To discover more, please visit our official website at www.samsung.com and our official blog at global.samsungtomorrow.com

3. THE TRADE IN PROGRAMME – OVERVIEW/HOW TO TAKE PART

3.1 On placing your order for a new handset, you may, if you choose to do so by clicking the relevant Trade In option on the website and, if you are successful in passing any relevant credit checks by our chosen credit provider (if you have opted to purchase your handset through a credit facility), be able to take part in the Trade In Programme.

3.2 The offer to take part in the Trade In Programme is available to consumers only; it is not available to business customers.

3.3 Your participation in the Trade In Programme is subject to you providing the Existing Handset to us within 7 days of receiving your New Handset. The Existing Handset must meet the minimum requirements set out in clause 5.2. Should you fail to provide the Existing Handset to us within 7 days of receipt of your New Handset you will be required to return your New Handset to us, or you will be asked to pay back the upfront discount you received. Failure to provide your New Handset or payment, to Samsung will result in legal proceedings being taken against you to recover the device.

3.4 Other than as specified in these terms and conditions, our standard Terms and Conditions of Sale (which can be found here https://shop.samsung.com/ie/content/3-terms-and-conditions) will govern your purchase of the handset and any other products purchased from our website.

4. PROVISION OF FINANCE

4.1 If you opt to pay for your new handset either through finance, we act as a credit broker and not a lender and will introduce you to your chosen credit provider.

4.2 Where you decide to enter into a credit facility in order to purchase your handset. The terms set out at clauses 4.4, 4.5 and 4.6 below will apply to you.

4.3 If your application is successful, you will be able to enter into a credit facility on terms to be provided by your chosen credit provider. Please ensure that you read the terms of the credit facility carefully before signing. Failure to make repayments under this credit facility may have a negative impact on your credit rating and you may incur interest and charges.

5. TRADING IN YOUR EXISTING HANDSET

5.1 If you decide to take part in the Trade In Programme, you must provide your Existing Handset to us. The Existing Handsets set out in Appendix 1 to these Terms and Conditions are acceptable for the purposes of the Trade In Programme.

5.2 Please note that the option to receive the full value of discount for your Existing Handset is only available if your Existing Handset meets the requirements set out below (“Minimum Requirements”):

Minimum Requirements

Functionality: The Existing Handset must be owned by you, it must match the make and model from your order form and it must also meet the following functionality criteria.

• It must power on/up and hold charge

• It must be fully functional and must have no software or hardware faults

• If there are any manufacturer faults with your device you must ensure that they have been repaired under warranty before you proceed with the trade in programme. If you do not the trade in may be subject to additional charges.

• It must only have normal wear and tear - there must be no damage or blemishes to screen/LCD and the casing around the device including the camera lens must not be cracked. No level of liquid damage is acceptable.

• It must have a fully functioning display and have no cracked screen, blobs, heavy screen burn, pink hue or pressure marks.

• It must not be blacklisted - each device must be eligible to pass all lost/stolen registers

• It must be factory reset and have no software locks - the device must have any personal account locks removed and the device must be reset to remove personal data, all devices must have their iCloud or Google accounts removed or custom MDM accounts removed.

• It must not be PIN locked and must not have an have ‘Activation Lock’ or 'iCloud Lock' activated

• It must include its battery within the casing and must not have any missing parts

• It must not be crushed, bent in half or liquid-damaged

• It must not be “jail-broken” or “Knox warranty void” and the firmware must not have been altered

• It must be original and meet the manufacturer’s original EU specifications (and is not personalised with any custom engraving). For example, the entire colour of the device must match the original manufacturer’s specification.

5.3 Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third-party company we use to inspect the Existing Handsets (Macro Evolution Services Ltd.) will contact you and notify you of this within 10 days.

5.4 If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to €500 will be payable to Macro Evolution Services. Macro Evolution Services will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances.

If you have any concerns about the inspection of your Existing Handset, or wish to discuss the result of this inspection, please contact Macro Evolution Services on services@macroev.com

5.5 You will be provided with prepaid return packaging materials to allow for the provision of your Existing Handset to us. You must package the Existing Handset in a manner such that it is suitably protected against any potential damage during postal return. Neither Samsung nor Macro Evolution Services Ltd. are responsible for damage caused by inadequate packaging of the device. You should ensure that the handset is provided to us within 7 days of receiving your New Handset. If you do not send you trade-in device within the specific time frame, then unless you return your new device, Samsung will deduct a sum equal to the discount you receive for trading in your existing device from your payment card.

Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us.

5.6 To the extent possible, we ask that you include the box and any original accessories which were included within the original box when you provide the Existing Handset to us. If no box is available, please ensure appropriate levels of protective packaging is applied for safe return.

5.7 At the point at which you have provided your Existing Handset to us, and we have carried out a successful inspection of the Existing Handset (ensuring that it meets the Minimum Requirements) ownership in the handset will pass from you to us (or a third party nominated by us).

 

 

6. YOUR RIGHTS

6.1 Entering into the Trade In Programme does not prevent you from exercising your rights to cancel your order during the 28 day cooling off-period provided for in our standard Terms and Conditions of Sale.

6.4 If you exercise your right to cancel and return your product during the 14 day cooling off period, or if we have agreed to pay you a refund because the product we have provided you with is defective, we will endeavour to return your Existing Handset to you, but we cannot guarantee its return. In the event that we are unable to recover your Existing Handset, we will provide you with a cash equivalent price for the Existing Handset, based on the price currently payable for your Existing Handset on the Samsung e-store. Any such discount is provided by Macro Evolution Services, on behalf of Samsung.

6.5 Taking part in the Trade In Programme does not affect any statutory rights you may have, including your rights under the Consumer Rights Act 2016 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7. HOW WE MAY USE YOUR PERSONAL INFORMATION

7.1 We will use the personal information you provide to us in accordance with the terms of our privacy policy, which can be found here:

https://shop.samsung.com/ie/content/2-privacy

If you wish to withdraw your consent to us processing your personal data, please contact us here:

ireland.dataprotection@exertis.com

7.2 Please note that in order to take part in the Trade In Programme, you must have a Samsung account. If you do not have a Samsung e-store account, we will use the information which you provide us in the course of applying for the Trade In Programme to set one up for you.

7.3 If, in the course of taking part in the Trade In Programme, you elect to take out a finance product, you will be redirected to the website of the finance provider. The privacy policy and terms and conditions relevant to that finance provider can be found on its website.

7.4 We will only give your personal information to other third parties where the law either requires or allows us to do so.

8. OTHER IMPORTANT TERMS

8.1 Other than Macro Evolution Services, in relation to clause 5.3 above, nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

8.2 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

8.3 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Appendix 1

List of applicable Existing Devices

Brand Device

Apple Apple | iPhone 8 | 64GB

Apple Apple | iPhone 8 | 256GB

Apple Apple | iPhone 8 Plus | 64GB

Apple Apple | iPhone 8 Plus | 256GB

Samsung Samsung | Galaxy Note 8 - SM-N950F | 64GB

Apple Apple | iPhone 7 | 32GB

Apple Apple | iPhone 7 | 128GB

Apple Apple | iPhone 7 Plus | 32GB

Apple Apple | iPhone 7 | 256GB

Apple Apple | iPhone 7 Plus | 128GB

Apple Apple | iPhone 7 Plus | 256GB

Samsung Samsung | Galaxy S8 Plus Dual SIM - G955FD | 64GB

Samsung Samsung | Galaxy S8 Plus - G955F | 64GB

Apple Apple | iPhone 6 | 16GB

Apple Apple | iPhone 6 | 64GB

Apple Apple | iPhone 6S | 16GB

Apple Apple | iPhone 6 | 128GB

Apple Apple | iPhone 6S | 32GB

Apple Apple | iPhone 6S | 64GB

Apple Apple | iPhone 6 Plus | 16GB

Apple Apple | iPhone 6 Plus | 64GB

Apple Apple | iPhone 6s Plus | 16GB

Apple Apple | iPhone 6s Plus | 32GB

Apple Apple | iPhone 6S | 128GB

Apple Apple | iPhone 6 Plus | 128GB

Apple Apple | iPhone 6s Plus | 64GB

Apple Apple | iPhone 6s Plus | 128GB

Samsung Samsung | Galaxy S7 - G930F | 32GB

Samsung Samsung | Galaxy S7 - G930F | 64GB

Samsung Samsung | Galaxy S7 Edge - G935F | 32GB

Samsung Samsung | Galaxy S7 Edge - G935F | 64GB

Samsung Samsung | Galaxy S8 - G950F | 64GB

Samsung Samsung | Galaxy Note 3 - N9005 | 32GB

Samsung Samsung | Galaxy Note 4 - N910F | 32GB

Samsung Samsung | Galaxy S6 - G920F | 32GB

Samsung Samsung | Galaxy S6 - G920F | 64GB

Samsung Samsung | Galaxy S6 Edge - G925F | 32GB

Samsung Samsung | Galaxy S6 - G920F | 128GB

Samsung Samsung | Galaxy S6 Edge - G925F | 64GB

Samsung Samsung | Galaxy S6 Edge Plus - G928F | 32GB

Samsung Samsung | Galaxy S6 Edge Plus - G928F | 64GB

Samsung Samsung | Galaxy S6 Edge - G925F | 128GB

Apple Apple | iPhone 5 | 16GB

Apple Apple | iPhone 5c | 8GB

Apple Apple | iPhone 5 | 32GB

Apple Apple | iPhone 5 | 64GB

Apple Apple | iPhone 5c | 16GB

Apple Apple | iPhone 5c | 32GB

Apple Apple | iPhone 5s | 16GB

Apple Apple | iPhone 5s | 32GB

Apple Apple | iPhone 5s | 64GB

Apple Apple | iPhone 4s | 8GB

Apple Apple | iPhone 4s | 16GB

Apple Apple | iPhone 4s | 32GB

Apple Apple | iPhone 4s | 64GB

Apple Apple | iPhone 4 | 8GB

Apple Apple | iPhone 4 | 16GB

Apple Apple | iPhone 4 | 32GB

Apple Apple | iPhone SE | 16GB

Apple Apple | iPhone SE | 64GB

Apple Apple | iPhone SE | 128GB

BlackBerry BlackBerry | KEYone | 64GB

Google Google | Pixel | 32GB

Google Google | Pixel | 128GB

Google Google | Pixel XL | 32GB

Google Google | Pixel XL | 128GB

Google Google | Pixel 2 | 64GB

Google Google | Pixel 2 | 128GB

Google Google | Pixel 2 XL | 64GB

Google Google | Pixel 2 XL | 128GB

HTC HTC | One M8s | 16GB

HTC HTC | One M8 | 16GB

HTC HTC | One M9 | 32GB

HTC HTC | 10 | 32GB

Huawei Huawei | P8 Lite | 16GB

Huawei Huawei | P8 | 16GB

Huawei Huawei | P9 Lite | 16GB

Huawei Huawei | P10 Lite | 32GB

Huawei Huawei | P9 | 32GB

Huawei Huawei | P10 | 32GB

Huawei Huawei | P10 Plus | 64GB

LG LG | G5 | 32GB

LG LG | G6 | 32GB

Nokia Nokia | 3 | 16GB

Nokia Nokia | 5 | 16GB

Nokia Nokia | 6 | 32GB

Nokia Nokia | 6 | 64GB

Nokia Nokia | 8 | 64GB

OnePlus OnePlus | 3 | 64GB

OnePlus OnePlus | 3T | 64GB

OnePlus OnePlus | OnePlus 5 | 64GB

OnePlus OnePlus | OnePlus 5 | 128GB

Samsung Samsung | Galaxy S5 Mini - G800F | 16GB

Samsung Samsung | Galaxy S5 - G900F | 16GB

Samsung Samsung | Galaxy S5 Plus - G901F | 16GB

Samsung Samsung | Galaxy S5 Neo- G903F | 16GB

Samsung Samsung | Galaxy S4 Mini - I9195 | 8GB

Samsung Samsung | Galaxy S3 - I9300 | 16GB

Samsung Samsung | Galaxy S3 Mini - I8190N | 16GB

Samsung Samsung | Galaxy S4 - I9505 | 16GB

Samsung Samsung | Galaxy A3 - A300F | 16GB

Samsung Samsung | Galaxy J5 - J500FN | 8GB

Samsung Samsung | Galaxy J5 - J500FN | 16GB

Samsung Samsung | Galaxy J3 - J320F | 8GB

Samsung Samsung | Galaxy A5 - A500F | 16GB

Samsung Samsung | Galaxy J3 - J320F | 16GB

Samsung Samsung | Galaxy A3 - A310F (2016) | 16GB

Samsung Samsung | Galaxy J3 (2017) - SM-J330F | 16GB

Samsung Samsung | Galaxy J5 (2016) - J510F | 16GB

Samsung Samsung | Galaxy A5 - A510F (2016) | 16GB

Samsung Samsung | Galaxy J5 (2017) - J530F | 16GB

Samsung Samsung | Galaxy A3 - A320F (2017) | 16GB

Samsung Samsung | Galaxy A3 - A320F (2017) | 32GB

Samsung Samsung | Galaxy A5 - A520F (2017) | 16GB

Samsung Samsung | Galaxy A5 - A520F (2017) | 32GB

Sony Sony | Xperia Z3 Compact | 16GB

Sony Sony | Xperia Z3 | 16GB

Sony Sony | Xperia XA | 16GB

Sony Sony | Xperia Z5 | 32GB

Sony Sony | Xperia X | 32GB

Sony Sony | Xperia Z5 Compact | 32GB

Sony Sony | Xperia X Compact | 32GB

Sony Sony | Xperia Z5 Premium | 32GB

Sony Sony | Xperia XZ | 32GB

Sony Sony | Xperia XZ Premium | 64GB

Sony Sony | XZ1 Compact | 32GB

Sony Sony | Xperia XZ1 | 64GB

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