You will be provided with prepaid return packaging materials to allow for the safe provision
of your Existing Handset to us. You must ensure that the hand-set is provided to us within 7
days of receiving your New Handset. Failure to provide your Existing Handset within this
time period will mean that you will be required to return your New Handset to us or pay back
the discount you received on your New Handset. Please ensure that you back up any photos,
files and other data which you have stored on the Existing Handset, and remove the sim card
and memory cards before providing the Existing Handset to us.
Max trade-in value
My device meets the above conditions and I have read and agree to the
Terms and Conditions.
If the your device does not meet the agreed criteria you will be
contacted by our third party partner to request payment of any variance.
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