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Terms and Conditions

1. Introduction

  • The ‘TV Trade-in with RM200 Instant Rebate Campaign’ (“Promotion”) is     organised by Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”).
  • The Promotion will run from 10.00am, 12th Oct 2021 to 11.59pm, 31st Dec 2021 or while promotional stocks last, whichever is earlier (“Promotion Period”). Samsung reserves the right to shorten, extend or cancel the Promotion Period at its sole discretion without prior notice.
  • The sale transaction in the Promotion is between Samsung SDS Malaysia Sdn Bhd (“SDS”) and Consumer. Samsung only provides the recommended retail price ("RRP") and redemption guidance on this site.
  • This Promotion is only available at Samsung Online Store https://www.samsung.com/my/
  • Consumer agrees to comply with all the above when accessing or using this site. The scope of these Terms and Conditions is limited to Samsung's role of hosting this site and organizing this Promotion only.
  • The Promotion is on first come first served basis and while stocks last.

2. Promotional Products

  • The following Samsung Products (“Promotional Products”) are available during the Promotion Period (listed below):
  • SKU RRP Trade in Rebate
    QA85QN900AKXXM 49,999 200
    QA85QN800AKXXM 32,999 200
    QA98QN90AAKXXM 49,999 200
    QA85QN90AAKXXM 26,999 200
    QA85QN85AAKXXM 22,999 200
    QA85LS03AAKXXM 18,999 200
    QA85Q65ABKXXM 15,699 200
    QA85Q60ABKXXM 15,499 200
    UA85AU8000KXXM 11,999 200
    QA75QN900AKXXM 36,999 200
    QA75QN800AKXXM 24,999 200
    QA75QN90AAKXXM 19,999 200
    QA75QN85AAKXXM 16,999 200
    QA75LS03AAKXXM 13,499 200
    QA75Q65ABKXXM 10,599 200
    QA75Q60ABKXXM 10,399 200
    UA75AU8000KXXM 8,299 200
    UA75AU7700KXXM 7,699 200
    UA75AU7000KXXM 7,499 200
    QA65QN900AKXXM 24,999 200
    QA65QN800AKXXM 18,999 200
    QA65QN90AAKXXM 13,999 200
    QA65QN85AAKXXM 11,999 200
    QA65Q80AAKXXM 9,999 200
    QA65LS03AAKXXM 9,499 200
    QA65Q65ABKXXM 6,899 200
    QA65Q60ABKXXM 6,699 200
    UA70AU8000KXXM 6,099 200
    UA70AU7000KXXM 5,599 200
    UA65AU9000KXXM 5,599 200
    UA65AU8000KXXM 5,099 200
    UA65AU7700KXXM 4,799 200
    UA65AU7000KXXM 4,599 200
    UA60AU8000KXXM 4,399 200
    QA55QN700AKXXM 12,999 200
    QA55QN90AAKXXM 9,999 200
    QA55QN85AAKXXM 8,499 200
    QA55Q80AAKXXM 7,499 200
    QA55LS03AAKXXM 6,999 200
    QA55LS01TAKXXM 6,499 200
    QA55Q65ABKXXM 4,999 200
    QA55Q60ABKXXM 4,799 200
    UA55AU9000KXXM 4,099 200
    UA55AU8000KXXM 3,899 200
    UA58AU7000KXXM 3,799 200
    UA55AU7700KXXM 3,699 200
    UA55AU7000KXXM 3,499 200
    QA50QN90AAKXXM 7,999 200
    QA50LS03AAKXXM 5,799 200
    QA50Q65ABKXXM 3,999 200
    QA50Q60ABKXXM 3,899 200
    QA43LS05TAKXXM 6,999 200
    QA43LS03AAKXXM 4,999 200
    QA32LS03TBKXXM 2,999 200

With every purchase of the selected Promotional Products listed above WITH Basic TV installation service, consumer is entitled to the RM200 instant trade-in rebate.

3. Promotion Mechanism

  • During the Promotion Period, customers will receive RM200 discount when they purchase selected Promotional Products WITH Basic TV installation service.
  • The promotion is as follows:-

Step 1 : Visit the Online Store (https://www.samsung.com/my/);

Step 2 : Add Promotional Product(s) into cart and proceed with Basic TV installation service;

Step 3 : Upon entering your shipping details that is within the serviceable postcodes, select 'Delivery with TV Trade In & Installation. On Promotional Products, you will receive RM200 instant rebate on your new TV;

Step 4 :Checkout and make payment accordingly.

4. Trade-in Service

  • Installer (Perfect Homes) will perform on-site assessment to confirm the final trade-in value of your old TV. If you are agreeable, the trade-in transaction shall be completed with the final trade-in price. Perfect Homes Services reserves the right for all final decision on the assessment.
  • Receive trade-in value of your old TV via bank transfer within 7 working days after assessment is done
  • Service Hours:
  • Monday to Friday: 10am – 7pm
  • Saturday: 10am -2pm; excluding Sunday and Public Holiday
  • Service Area: Klang Valley
  • Klang Valley (Serviceable postcodes)
    50050 50562 50652 50740 50903 50945 55920 46667 46960 43300 41560 62516 62662 50550 46870
    50088 50564 50653 50742 50904 50946 55922 46668 46962 42300 41586 62517 62668 50551 41150
    50100 50566 50656 50744 50906 50947 55924 46672 46964 43600 41672 62518 62670 50552 41200
    50150 50568 50658 50746 50907 50948 55926 46675 46966 68100 41700 62519 62674 50000 41250
    50200 50572 50660 50748 50908 50949 55928 46700 46968 43200 41710 62520 62675 50640 43400
    50250 50576 50661 50750 50909 50950 55930 46710 46970 43207 41720 62522 62676 50642 62504
    50300 50578 50662 50752 50910 50988 55932 46720 46972 56000 41900 62524 62677 50644 62505
    50350 50580 50664 50754 50911 50989 55934 46730 46974 56100 41902 62526 62686 50560 62506
    50400 50582 50666 50758 50912 50990 55990 46740 46976 63000 41904 62527 62692 50728 41506
    50450 50586 50668 50760 50913 51000 57000 46750 46978 63100 41906 62530 62988 50730 62628
    50460 50588 50670 50762 50914 51100 57100 46760 47300 63200 41908 62532 50554 50732 62630
    50470 50590 50672 50764 50915 51200 57700 46770 47301 63300 41910 62536 50556 50650 62632
    50480 50592 50673 50766 50916 51700 57990 46780 47307 43800 41912 62540 50646 50812 62514
    50490 50594 50676 50768 50917 51990 58000 46781 47308 43807 41914 62542 50648 50814 50548
    50500 50596 50677 50770 50918 52000 58100 46782 47400 53100 41916 62546 50734 50816 50638
    50502 50598 50678 50772 50919 52100 58200 46783 47410 43100 41918 62550 50736 50738 50726
    50504 50599 50680 50774 50920 52200 58700 46784 47800 42600 41990 62551 50818 50939 50810
    50505 50600 50682 50776 50921 53000 58990 46785 47810 42610 42100 62570 50901 50940 50938
    50506 50603 50684 50778 50922 53200 59000 46786 47820 43000 43500 62574 50942 50941 55906
    50507 50604 50688 50780 50923 53700 59100 46787 47830 43007 43900 62576 50943 50902 46547
    50508 50605 50694 50782 50924 53800 59200 46788 47200 43009 53300 62582 55914 55908 46802
    50512 50608 50700 50784 50925 53990 59700 46789 47500 43558 47000 62584 55916 55910 47150
    50514 50609 50702 50786 50926 54000 59800 46790 47507 42200 42425 62590 46582 55912 41100
    50515 50610 50704 50788 50927 54100 59990 46791 47600 48000 42500 62592 46598 50944 62502
    50519 50612 50706 50790 50928 54200 60000 46792 47610 48010 42507 62594 46806 46549 62624
    50528 50614 50708 50792 50929 55000 46000 46793 47620 48020 42509 62596 46860 46551 62654
    50529 50620 50710 50794 50930 55200 46050 46794 47630 48050 62000 62602 47190 46564 47180
    50530 50621 50712 50796 50931 55300 46100 46795 47640 48100 62007 62604 68000 55918  
    50532 50622 50714 50798 50932 55700 46150 46796 47650 48300 62050 62605 41300 46803  
    50534 50623 50716 50800 50933 55710 46200 46797 47100 42000 62100 62606 41400 46804  
    50536 50626 50718 50802 50934 55720 46300 46798 47110 42009 62150 62616 62510 46805  
    50540 50632 50720 50804 50935 55900 46350 46799 47120 42920 62200 62618 62512 46662  
    50544 50634 50722 50806 50936 55902 46400 46800 47130 41000 62250 62620 62648 47160  
    50546 50636 50724 50808 50937 55904 46506 46801 47140 41050 62300 62623 62652 47170  

5. Payment

  • Consumer acknowledges, understands and agrees that all transactions are between Customer, iPay88 and SDS only. Samsung only acts as the coordinating party and is not involved or a party of any monetary/sale and purchase of this order transaction.
  • Consumer is not allowed to cancel the order, change the selected device color or model, or the selected outlet once Consumer has successfully completed and confirmed the transaction via iPay88.
  • Consumer shall pay the full amount for the order directly to SDS via iPay88

6. Delivery

  • SDS reserves the right to appoint a third party (3rd) party vendor or service provider to handle  the fulfilment or making available of the product and delivery of the product to you. By providing your personal information including name, delivery address, contact numbers, email address and other information to SDS, SDS can use and/or disclose to such third party (3rd) party vendor or service provider for the purposes of delivery service.
  • To accept the item, the Consumer or the authorised representative or the recipient are required present identification, i.e. NRIC or Passport to the delivery personnel, failing which the delivery personnel have the right to refuse delivery and will return the product to SDS as “unclaimed”.
  • The proof of delivery of product must be in the form of written acknowledgement of receipt of the product by the customer, the authorised representative or the recipient. If the delivery address is an office address, an acknowledgement by any office staff will be treated as good acknowledgement of the item.
  • The time for delivery of the product is between the Consumer and SDS. Samsung shall not be liable for any delay in delivery of the product howsoever caused.

7. Limitation of Liability

  • Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.
  • Consumer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Consumer on an "AS IS" and "AS AVAILABLE" basis.
  • To the extent permitted by applicable law, Samsung excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Consumer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Promotion.
  • Consumer shall be deemed to be able to perform legally binding contract upon his/her submission of the order and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
  • Warranty of the Promotional Product is subject to standard product warranty coverage as per terms and conditions stated in the official corporate website at http://www.samsung.com/my/support/warranty. Consumer is advised to check the website from time to time and stay informed for any changes on the terms and conditions of the warranty.

8. General

  • In the event Consumer have queries with regard to this Promotion; please call Samsung Customer Service at 1800 88 9999 .
  • By participating in this Promotion, Consumer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein and the decisions of Samsung on every aspect of this Promotion shall be final and binding.
  • All pictures and/or images of the promotional products found in any advertising and marketing materials are for illustration purposes only and actual item or colour may vary.
  • Samsung reserves the right to amend these Terms and Conditions without prior notice to the extent permitted by law. Changes to the Terms and Conditions shall become effective as soon as they are displayed in Samsung’s website.
  • Samsung and/or SDS reserves the right to cancel any order without any prior notice. For the avoidance of doubt, any cancellation of orders will not entitle the Consumer to any compensation against Samsung and/or SDS for any losses or damages directly or indirectly that may be suffered or incurred by the Consumer as a result of the cancellation.
  • In the event of any electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, Samsung or SDS reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error. 
  • Samsung shall not be liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Promotion.
  • By participating in this Promotion, Consumer  agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession, use or misuse of the free gifts, or travel to or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.
  • In case of any dispute, Samsung reserves the right to make the final decision. Samsung’s decision is final and no further correspondence or appeal will be entertained.
  • During the Promotion Period, Samsung may collect consumers information including personal information in the form of, among others, survey forms, (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree that the collection of such information will be processed, handled and use in accordance with the Samsung Privacy Policy at http://www.samsung.com/my/info/privacy.html.
  • The Terms and Conditions of the Campaign shall be governed by and interpreted in accordance with Malaysian law and the parties submit to the exclusive jurisdiction of the Malaysian courts.