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TV Trade-in with RM200 Instant Rebate Campaign

Terms and Conditions

1. Introduction

1.1 The TV Trade-in with RM200 Instant Rebate  (“Promotion”) is organized by Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”).

1.2 The Promotion will run from 10.00am, 12th October 2021 to 11.59pm, 31st Dec 2021 or while promotional stocks last, whichever is earlier (“Promotion Period”). Samsung reserves the right to shorten, extend or cancel the Promotion Period at its sole discretion without prior notice.

1.3 The sale transaction in the Promotion is between Samsung SDS Malaysia Sdn Bhd (“SDS”) and Consumer. Samsung only provides the recommended retail price ("RRP") and redemption guidance on this site.

1.4 This Promotion is only available for Samsung Online Store https://www.samsung.com/my/

1.5 Consumer agrees to comply with all the above when accessing or using this site. The scope of these Terms and Conditions is limited to Samsung's role of hosting this site and organizing this Promotion only.

1.6 The Promotion is on first come first served basis and while stocks last.

2. Promotional Products

2.1 With purchase of the selected Promotional Products listed below during the Promotion Period, consumer is entitled to redeem RM200 instant trade-in rebate per transaction, subject to consumer proceed to purchase and include installation service before checkout. The details of Trade In with Installation Service is stated in Appendix 1.

2.2 Should the trade-in become unsuccessful, any order cancellation or return of item purchased from Samsung Online Store will not be accepted.

SKU RRP (RM) Trade in Rebate (RM)
QA85QN900AKXXM 49,999 200
QA85QN800AKXXM 32,999 200
QA98QN90AAKXXM 49,999 200
QA85QN90AAKXXM 26,999 200
QA85QN85AAKXXM 22,999 200
QA85LS03AAKXXM 18,999 200
QA85Q65ABKXXM 15,699 200
QA85Q60ABKXXM 15,499 200
UA85AU8000KXXM 11,999 200
QA75QN900AKXXM 36,999 200
QA75QN800AKXXM 24,999 200
QA75QN90AAKXXM 19,999 200
QA75QN85AAKXXM 16,999 200
QA75LS03AAKXXM 13,499 200
QA75Q65ABKXXM 10,599 200
QA75Q60ABKXXM 10,399 200
UA75AU8000KXXM 8,299 200
UA75AU7700KXXM 7,699 200
UA75AU7000KXXM 7,499 200
QA65QN900AKXXM 24,999 200
QA65QN800AKXXM 18,999 200
QA65QN90AAKXXM 13,999 200
QA65QN85AAKXXM 11,999 200
QA65Q80AAKXXM 9,999 200
QA65LS03AAKXXM 9,499 200
QA65Q65ABKXXM 6,899 200
QA65Q60ABKXXM 6,699 200
UA70AU8000KXXM 6,099 200
UA70AU7000KXXM 5,599 200
UA65AU9000KXXM 5,599 200
UA65AU8000KXXM 5,099 200
UA65AU7700KXXM 4,799 200
UA65AU7000KXXM 4,599 200
UA60AU8000KXXM 4,399 200
QA55QN700AKXXM 12,999 200
QA55QN90AAKXXM 9,999 200
QA55QN85AAKXXM 8,499 200
QA55Q80AAKXXM 7,499 200
QA55LS03AAKXXM 6,999 200
QA55LS01TAKXXM 6,499 200
QA55Q65ABKXXM 4,999 200
QA55Q60ABKXXM 4,799 200
UA55AU9000KXXM 4,099 200
UA55AU8000KXXM 3,899 200
UA58AU7000KXXM 3,799 200
UA55AU7700KXXM 3,699 200
UA55AU7000KXXM 3,499 200
QA50QN90AAKXXM 7,999 200
QA50LS03AAKXXM 5,799 200
QA50Q65ABKXXM 3,999 200
QA50Q60ABKXXM 3,899 200
QA43LS05TAKXXM 6,999 200
QA43LS03AAKXXM 4,999 200
QA32LS03TBKXXM 2,999 200

3.3 Redemption Mechanism

Redemption steps for Installation Service are as follows

Step 1 : Visit the Online Store (https://www.samsung.com/my/);

Step 2 : Add Promotional Product(s) into cart and proceed WITH Basic TV installation service;

Step 3 : Upon entering your shipping details that is within the serviceable postcodes, select 'Delivery with TV Trade In & Installation. On Promotional Products, you will receive RM200 instant rebate on your new TV;

Step 4 : Checkout and make payment accordingly.

4. Payment

  • Consumer acknowledges, understands and agrees that all transactions are between Consumer, iPay88 and SDS only. Samsung only acts as the coordinating party and is not involved or a party of any monetary/sale and purchase of this order transaction.
  • Consumer is not allowed to cancel the order, change the selected device color or model, or the selected outlet once Consumer has successfully completed and confirmed the transaction via iPay88.
  • Consumer shall pay the full amount for the order directly to SDS via iPay88

5. Delivery

  • SDS reserves the right to appoint a third party (3rd) party vendor or service provider to handle the fulfilment or making available of the product and delivery of the product to you. By providing your personal information including name, delivery address, contact numbers, email address and other information to SDS, SDS can use and/or disclose to such third party (3rd) party vendor or service provider for the purposes of delivery service.
  • To accept the item, the Consumer or the authorised representative or the recipient are required present identification, i.e. NRIC or Passport to the delivery personnel, failing which the delivery personnel have the right to refuse delivery and will return the product to SDS as “unclaimed”.
  • The proof of delivery of product must be in the form of written acknowledgement of receipt of the product by the Consumer, the authorised representative or the recipient. If the delivery address is an office address, an acknowledgement by any office staff will be treated as good acknowledgement of the item.
  • The time for delivery of the product is between the Consumer and SDS. Samsung shall not be liable for any delay in delivery of the product howsoever caused.

6. Limitation of Liability

  • Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.
  • Consumer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Consumer on an "AS IS" and "AS AVAILABLE" basis.
  • To the extent permitted by applicable law, Samsung excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Consumer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Promotion.
  • Consumer shall be deemed to be able to perform legally binding contract upon his/her submission of the order and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
  • Warranty of the Promotional Product is subject to standard product warranty coverage as per terms and conditions stated in the official corporate website at http://www.samsung.com/my/support/warranty. Consumer is advised to check the website from time to time and stay informed for any changes on the terms and conditions of the warranty.

7. General

  • In the event Consumer have queries with regard to this Promotion; please call Samsung Consumer Service at 1800 88 9999.
  • By participating in this Promotion, Consumer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein and the decisions of Samsung on every aspect of this Promotion shall be final and binding.
  • All pictures and/or images of the promotional products found in any advertising and marketing materials are for illustration purposes only and actual item or colour may vary.
  • Samsung reserves the right to amend these Terms and Conditions without prior notice to the extent permitted by law. Changes to the Terms and Conditions shall become effective as soon as they are displayed in Samsung’s website.
  • Samsung and/or SDS reserves the right to cancel any order without any prior notice. For the avoidance of doubt, any cancellation of orders will not entitle the Consumer to any compensation against Samsung and/or SDS for any losses or damages directly or indirectly that may be suffered or incurred by the Consumer as a result of the cancellation.
  • In the event of any electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, Samsung or SDS reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error.
  • Samsung shall not be liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Promotion.
  • By participating in this Promotion, Consumer agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession, use or misuse of the free gifts, or travel to or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.
  • In case of any dispute, Samsung reserves the right to make the final decision. Samsung’s decision is final and no further correspondence or appeal will be entertained.
  • During the Promotion Period, Samsung may collect consumers information including personal information in the form of, among others, survey forms, (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree that the collection of such information will be processed, handled and use in accordance with the Samsung Privacy Policy at http://www.samsung.com/my/info/privacy.html.
  • The Terms and Conditions of the Campaign shall be governed by and interpreted in accordance with Malaysian law and the parties submit to the exclusive jurisdiction of the Malaysian courts.

APPENDIX 1

TRADE IN with Installation Service

1. Trade-in Service

  • Installer (Perfect HomeServices) (“Perfect Home”) will perform on-site assessment to confirm the final trade-in value of your old TV. If you are agreeable, the trade-in transaction shall be completed with the final trade-in price. Perfect Home reserves the right for all final decision on the assessment.
  • Consumer will receive trade-in value of your old TV via bank transfer within 7 working days after assessment is done from Perfect Home.
  • Consumer must have obtained the TV by legal means and is not trading in lost or stolen TV. In the circumstances that it is shown that the TV was stolen or was not obtained by legal means, Perfect Home reserves the right to deliver the TV and your personal details to the authorities.
  • This Trade-in service is provided by Perfect Home as an independent third party, and is subject to the terms and conditions of Perfect Home stated in Appendix 2.
  • The trade-in pricing is fully underwritten by Perfect Home. Samsung and/or SDS shall not be liable to any trade-in value, quotation and deduction matters.
  • Any dispute on the trade in value, quotation and deduction matters between the consumer and Perfect Home will not be entertained by Samsung or SDS.

2. Service Hours

Monday to Friday: 10am – 7pm

Saturday: 10am -2pm; excluding Sunday and Public Holidays

Service Area: Klang Valley

Klang Valley (Serviceable postcodes)
50050 50562 50652 50740 50903 50945 55920 46667 46960 43300 41560 62516 62662 50550 46870
50088 50564 50653 50742 50904 50946 55922 46668 46962 42300 41586 62517 62668 50551 41150
50100 50566 50656 50744 50906 50947 55924 46672 46964 43600 41672 62518 62670 50552 41200
50150 50568 50658 50746 50907 50948 55926 46675 46966 68100 41700 62519 62674 50000 41250
50200 50572 50660 50748 50908 50949 55928 46700 46968 43200 41710 62520 62675 50640 43400
50250 50576 50661 50750 50909 50950 55930 46710 46970 43207 41720 62522 62676 50642 62504
50300 50578 50662 50752 50910 50988 55932 46720 46972 56000 41900 62524 62677 50644 62505
50350 50580 50664 50754 50911 50989 55934 46730 46974 56100 41902 62526 62686 50560 62506
50400 50582 50666 50758 50912 50990 55990 46740 46976 63000 41904 62527 62692 50728 41506
50450 50586 50668 50760 50913 51000 57000 46750 46978 63100 41906 62530 62988 50730 62628
50460 50588 50670 50762 50914 51100 57100 46760 47300 63200 41908 62532 50554 50732 62630
50470 50590 50672 50764 50915 51200 57700 46770 47301 63300 41910 62536 50556 50650 62632
50480 50592 50673 50766 50916 51700 57990 46780 47307 43800 41912 62540 50646 50812 62514
50490 50594 50676 50768 50917 51990 58000 46781 47308 43807 41914 62542 50648 50814 50548
50500 50596 50677 50770 50918 52000 58100 46782 47400 53100 41916 62546 50734 50816 50638
50502 50598 50678 50772 50919 52100 58200 46783 47410 43100 41918 62550 50736 50738 50726
50504 50599 50680 50774 50920 52200 58700 46784 47800 42600 41990 62551 50818 50939 50810
50505 50600 50682 50776 50921 53000 58990 46785 47810 42610 42100 62570 50901 50940 50938
50506 50603 50684 50778 50922 53200 59000 46786 47820 43000 43500 62574 50942 50941 55906
50507 50604 50688 50780 50923 53700 59100 46787 47830 43007 43900 62576 50943 50902 46547
50508 50605 50694 50782 50924 53800 59200 46788 47200 43009 53300 62582 55914 55908 46802
50512 50608 50700 50784 50925 53990 59700 46789 47500 43558 47000 62584 55916 55910 47150
50514 50609 50702 50786 50926 54000 59800 46790 47507 42200 42425 62590 46582 55912 41100
50515 50610 50704 50788 50927 54100 59990 46791 47600 48000 42500 62592 46598 50944 62502
50519 50612 50706 50790 50928 54200 60000 46792 47610 48010 42507 62594 46806 46549 62624
50528 50614 50708 50792 50929 55000 46000 46793 47620 48020 42509 62596 46860 46551 62654
50529 50620 50710 50794 50930 55200 46050 46794 47630 48050 62000 62602 47190 46564 47180
50530 50621 50712 50796 50931 55300 46100 46795 47640 48100 62007 62604 68000 55918  
50532 50622 50714 50798 50932 55700 46150 46796 47650 48300 62050 62605 41300 46803  
50534 50623 50716 50800 50933 55710 46200 46797 47100 42000 62100 62606 41400 46804  
50536 50626 50718 50802 50934 55720 46300 46798 47110 42009 62150 62616 62510 46805  
50540 50632 50720 50804 50935 55900 46350 46799 47120 42920 62200 62618 62512 46662  
50544 50634 50722 50806 50936 55902 46400 46800 47130 41000 62250 62620 62648 47160  
50546 50636 50724 50808 50937 55904 46506 46801 47140 41050 62300 62623 62652 47170  

3. Scheduling for TV Trade In with Installation Service

  • Within two (2) business days of ordering your Service, you will be contacted by SDS’s appointed installer to schedule an agreed date for the installation service and delivery of the item to your home. Installer will inquire regarding the TV unit that you would like the trade in.
  • If you require any add-on services on top of the installation package paid, please arrange with installer upon booking. Add-on services will be paid by Consumer to installer directly.
  • Items purchased under the same order that do not require installation service will be delivered separately through courier and will follow the usual shipping terms and conditions.
  • Installation must be scheduled within 14 days from the order date.

4. Re-Scheduling the Service

  • If re-scheduling of service is required, Consumer should contact the installer at least one (1) working day before scheduled installation.
  • Rescheduling of installation service should be within 7 working days of the initial scheduled installation date. No additional re-scheduling fee imposed.
  • Rescheduling of installation service  to after 7 working days of the initial scheduled installation date will incur the following fee: 
  •   Within Klang Valley Outside Klang Valley
    Rescheduling fee (RM) 80 100
  • Rescheduling fee to be paid directly to the Installer

5. Cancellation of the Service

  • Cancellation of the Installation Service and order will not be permitted once payment has been confirmed by SDS.
  • If the installer is unable to complete the Service for reasons unrelated to the installer and if product have been delivered to you by installer, no refund for installation fees allowed.

6. BASIC TV SET UP SERVICE SCOPE

This Service Scope anticipates for a basic TV set up Service. Service package includes:

  • Unpack and set up new TV on table top
  • Plug TV into power source and verify TV is functioning.
  • Connect any new or existing video and/or audio components provided by customer in the same room. This includes: connection to WiFi and television provider. (Does not include mounting speakers on the wall or ceiling)
  • Neatly connect and group all wires and cables. (Does not include hiding wires or drilling holes.)
  • General overview and demo of functions of the TV
  • Removal of TV packaging. Clean up job related area.
  • Old TV unit can be taken & disposed by installer
  • 60 days Workmanship Warranty by the installer from date of installation

Not included in this Installation Package

  • New wall-mount bracket
  • Installing new TV onto customer’s existing TV bracket.
  • Repainting of concealed location
  • Installation of satellites or running satellite video feed from satellites to room

Optional/Add-On Services (Not included in this Installation Package)

  • In the event customer require additional materials or services to complete the installation, our installers can provide these services at an additional price. Payment will be made by Customer to the installer directly.
  • List of add-on services:
  • Additional amount for Installing TV on to existing wall-mount bracket
  • ≤ 59 inch 60 inch to 79 inch ≥ 80 inch
    RM 80 RM 90 RM 100
  • Additional amount for installation TV with new wall-mount bracket from installer
  • ≤ 59 inch 60 inch to 79 inch ≥ 80 inch
    RM 110 RM 135 RM 160
  • Wire extension/ Concealment/additional electrical work/ additional spares.
  • Electrical pint direct from DB
  • Relocation/ Dismantle old TV

APPENDIX 2

  • Trade-in value according to screen size of trade-in TV:
  • 32” – 39” RM 100
    40”- 50” RM 200
    55” – 60” RM 400
    60” and above RM 800
  • The trade-in unit must be in working condition (no broken screen, no broken cover, no burnt mark and no panel line).
  • The trade in rebate amount will be transferred via online banking within 7 working days after assessment is done.
  • Perfect Homes reserves the right for all final decision on the assessment.