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How does it work?
  • Select device
    Select device
    Select your new Samsung device and the eligible device you'd like to trade in.
  • Upfront discount
    Upfront discount
    Get a partial discount upfront on the price of your new eligible Samsung device.* To complete your trade-in, follow the link on the order confirmation email to register your trade-in.
  • Return old device
    Return old device
    Send your old device back in the supplied shipping satchel to complete the trade-in. The eligible post trade in amount^ will be paid into your nominated bank account.

Select your Trade-In Tablet Select your trade-in device

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Select your Trade-In Tablet Select your trade-in device

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Please enter your IMEI number

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To find your IMEI enter *#06# on your phone's call screen. Or, go to Settings > General > About. Look for your device's serial number, IMEI/MEID, and ICCID.

Select your Trade-In Tablet Please confirm conditions below

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Evaluate your old tablet Device trade in value

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Device trade in value

Sorry, due to an error we are unable to provide an exact trade-in value for your device. Final trade-in value will be determined when you send the device back for inspection.

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The Trade-In discount is too large compared to the total order amount. To proceed with checkout, please change Trade-In device to another model.

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Trade in value:

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Estimated total recovery amount

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Samsung recovery bonus: {{tradeIn.assessment.contributionAmount}}

All done. Select your new device below

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Sorry, due to an error we are unable to provide an exact trade-in value for your device. Final trade-in value will be determined when you send the device back for inspection.

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IMEI: {{tradeIn.IMEI}}

{{tradeIn.selectedProduct.externalServicePrice}} instant discount

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Just follow the steps after checkout to complete your trade in.

* Price quoted is based on trading in a Samsung Galaxy Note8 in full working condition until 30 November 2018 and is inclusive of a $125 discount on the purchase price of the Galaxy Note9, Galaxy S9, S9+ or Galaxy Tab S4. The $125 discount is applied at the time of purchasing your Galaxy Note9, Galaxy S9, S9+ or Galaxy Tab S4 and any remaining trade in value is provided separately after your device is assessed. Visit the Samsung Online Store for further details, T&Cs and a list of eligible devices. Eligible devices and pricing are subject to change. The Samsung Trade-Up Program is operated by Brightstar Logistics Pty Ltd.

^Post trade in amount is an estimate only and is subject to final assessment by Brightstar, the trade-in provider. If any amount is due to you, this will be directly deposited into your nominated bank account by Brightstar once the assessment has been finalised.