My payment has failed, what can I do now?

If there has been an error in your payment, please contact our Customer Service team to resolve it.

Contact Us

Puerto Rico: 1-800-682-3180
Dominican Republic: 1-800-751-2676
Jamaica: 1-800-726-7864
Trinidad & Tobago: 1-800-726-7864

Chat with our Customer Service Team by starting a conversation in the chat bubble located in the lower corner of the screen.
Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12

You can send us an email and we will respond to you.
Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12


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