We're here for you
Welcome to Online Shop Support
Pre-orders & Promotions
Enjoy our pre-orders and promotions without a doubt.
Products and Orders
How can we help you with your order?
Payment and Finance
Payment options to fit every pocket
Delivery and Installation
Check the delivery status of your orders, track individual shipments and more.
Returns and Cancellations
How to return an item(s), cancel an order and other common questions.
Service and Warranty
Find out everything you need to know about your service and warranty
Speak to one of our dedicated team
Terms & Conditions
Samsung Online Store - Terms and Conditions