Within 13 days after the delivery and your product(s) does indeed show failures, you can contact us by email so that we can provide you with a solution. If in fact your product has faults, we will proceed to send you a new device at no cost once the diagn...
Read more

If more than 13 days have passed since the delivery of the product(s) you can contact us at cs2@samsunglatin.store sending us the details of your product and purchase. From there we will provide the steps to follow for your Samsung Equipment Warranty. Thr...
Read more

The manufacturer’s warranty provided with Samsung products varies depending on the product. Information regarding the Samsung warranty can be found in the box for the Samsung product. Alternatively, please visit the warranty page for more information. ...
Read more