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  • It is not necessary, an authorized person of legal age can receive the package, who must present an identification document and be able to sign the proof of delivery. In case this does not happen, we will make two more delivery attempts, if it cannot be c...
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  • Unfortunately this option is not available at this time, however products shipped to Miami are delivered within 48 hours.
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  • At this time this service is not available.
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  • At this time this service is not available. <div class="magezon-builder magezon-builder-preload"><div class="cafxfex mgz-element mgz-element-row full_width_row"><div class="mgz-element-inner cafxfex-s"><div class="inner-content mgz-container"><div class="pjg1i8a mgz-element mgz-element-column mgz-col-xs-12"><div class="mgz-element-inner pjg1i8a-s"><div class="fwuh95r mgz-element mgz-child mgz-element-heading titular"><div class="mgz-element-inner fwuh95r-s"><h2 class="mgz-element-heading-text" data-inline-fontsize="true" data-fontsize="40px" > Contact Us </h2><style class="mgz-style">.fwuh95r-s{text-align:center;margin-top:10px !important;margin-bottom:10px !important;}.mgz-element.fwuh95r .mgz-element-heading-text{font-size:40px;color:#212121;}</style></div></div></div></div></div></div></div><div class="yyp1ddd mgz-element mgz-element-row contact-banner-faq full_width_row"><div class="mgz-element-inner yyp1ddd-s"><div class="inner-content mgz-container"><div class="jrrmyt8 mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner jrrmyt8-s"><div class="jqwoosh mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner jqwoosh-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>Call Support</strong></span></h3><p><span class="su11-link-card__list-item-description"><span><span style="font-weight: 400;">Puerto Rico: <a href="tel:18006823180">1-800-682-3180</a><br />Dominican Republic: <a href="tel:18007512676">1-800-751-2676</a><br />Jamaica: <a href="tel:18007267864">1-800-726-7864</a><br />Trinidad & Tobago: <a href="tel:18007267864">1-800-726-7864</a></span></span></span></p><div class="su11-link-card__list-item-cta"><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p><strong style="font-size: 1.4rem;"><a href="https://shop.samsung.com/latin/car/faqs/article/contact-info">Other Countries</a></strong></p></div><div class="su11-link-card__list-item-cta"></div><div class="su11-link-card__list-item-cta"></div></div></div></div></div><div class="u2rmr1t mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner u2rmr1t-s"><div class="phugitp mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner phugitp-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>Live Chat</strong></span></h3><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Chat with our Customer Service Team by starting a conversation in the chat bubble located in the lower corner of the screen.<br /></span><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p></p></div></div></div></div><div class="i3eh214 mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner i3eh214-s"><div class="bp9i9tg mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner bp9i9tg-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>eMail Support</strong></span></h3><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">You can send us an email and we will respond to you.<br /></span></span><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p></p><div class="su11-link-card__list-item-cta"><strong><span class="su11-link-card__list-item-cta-wrap"><a class="cta cta--underline cta--black cta--icon" href="mailto:cs2@samsunglatin.store" target="_blank" title="Abrir en otra ventana: correo electrónico" an-tr="su11_link card-shop help-cta-link" an-ca="support content click" an-ac="feature" an-la=":email:email" rel="noopener">Send us an email</a></span></strong></div></div></div></div></div></div><style class="mgz-style">.yyp1ddd-s{margin-bottom:40px !important;}</style></div></div></div>
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  • 1. Wait for the scheduled delivery date on the confirmation of your order. In case it is delayed contact our Customer Service team. Our carrier will try to deliver the order three times to the requested address.2. After the 3rd delivery attempt the order ...
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