Loading...
  • During the purchase process you will be able to choose between several payment methods depending on the country you are in, including PayPal, international or local credit cards and Cash payments to be made in authorized payment centers.
    Read more

  • If there has been an error in your payment, please contact our Customer Service team to resolve it. <div class="magezon-builder magezon-builder-preload"><div class="cafxfex mgz-element mgz-element-row full_width_row"><div class="mgz-element-inner cafxfex-s"><div class="inner-content mgz-container"><div class="pjg1i8a mgz-element mgz-element-column mgz-col-xs-12"><div class="mgz-element-inner pjg1i8a-s"><div class="fwuh95r mgz-element mgz-child mgz-element-heading titular"><div class="mgz-element-inner fwuh95r-s"><h2 class="mgz-element-heading-text" data-inline-fontsize="true" data-fontsize="40px" > Contact Us </h2><style class="mgz-style">.fwuh95r-s{text-align:center;margin-top:10px !important;margin-bottom:10px !important;}.mgz-element.fwuh95r .mgz-element-heading-text{font-size:40px;color:#212121;}</style></div></div></div></div></div></div></div><div class="yyp1ddd mgz-element mgz-element-row contact-banner-faq full_width_row"><div class="mgz-element-inner yyp1ddd-s"><div class="inner-content mgz-container"><div class="jrrmyt8 mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner jrrmyt8-s"><div class="jqwoosh mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner jqwoosh-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>Call Support</strong></span></h3><p><span class="su11-link-card__list-item-description"><span><span style="font-weight: 400;">Puerto Rico: <a href="tel:18006823180">1-800-682-3180</a><br />Dominican Republic: <a href="tel:18007512676">1-800-751-2676</a><br />Jamaica: <a href="tel:18007267864">1-800-726-7864</a><br />Trinidad & Tobago: <a href="tel:18007267864">1-800-726-7864</a></span></span></span></p><div class="su11-link-card__list-item-cta"><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p><strong style="font-size: 1.4rem;"><a href="https://shop.samsung.com/latin/car/faqs/article/contact-info">Other Countries</a></strong></p></div><div class="su11-link-card__list-item-cta"></div><div class="su11-link-card__list-item-cta"></div></div></div></div></div><div class="u2rmr1t mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner u2rmr1t-s"><div class="phugitp mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner phugitp-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>Live Chat</strong></span></h3><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Chat with our Customer Service Team by starting a conversation in the chat bubble located in the lower corner of the screen.<br /></span><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p></p></div></div></div></div><div class="i3eh214 mgz-element mgz-element-column mgz-col-md-4"><div class="mgz-element-inner i3eh214-s"><div class="bp9i9tg mgz-element mgz-child mgz-element-text"><div class="mgz-element-inner bp9i9tg-s"><h3 class="su11-link-card__list-item-title"><span style="font-size: 18px;"><strong>eMail Support</strong></span></h3><p><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">You can send us an email and we will respond to you.<br /></span></span><span class="su11-link-card__list-item-description"><span style="font-weight: 400;">Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12</span><br /></span></p><p></p><div class="su11-link-card__list-item-cta"><strong><span class="su11-link-card__list-item-cta-wrap"><a class="cta cta--underline cta--black cta--icon" href="mailto:cs2@samsunglatin.store" target="_blank" title="Abrir en otra ventana: correo electrónico" an-tr="su11_link card-shop help-cta-link" an-ca="support content click" an-ac="feature" an-la=":email:email" rel="noopener">Send us an email</a></span></strong></div></div></div></div></div></div><style class="mgz-style">.yyp1ddd-s{margin-bottom:40px !important;}</style></div></div></div>
    Read more

  • If you believe that your payment has been improperly debited more than once, please contact our Customer Service team to resolve it. We will need your data, those of the order and the duplication vouchers to carry out the pertinent evaluation.
    Read more


Shop Support Home