If at the time of delivery you see that your order is damaged, you can refuse the delivery. After refusing the delivery, the package will be returned to Samsung. When it is received, our service team will contact you to resend the order and / or refund. ...
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If a product is defective or damaged on delivery, we suggest you reject it upon receipt and report what happened to our Service Center as soon as possible so that we can help you with the exchange or refund process. Returns process for faulty products or ...
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If you have a defective or damaged product and you need to exchange or return it, you can contact us by email. 1. Within 13 days after the delivery and your product(s) does indeed show failures , we will proceed to send you a new device at no cost once t...
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There is no charge when returning a defective product or if the product that you received was different item that you ordered, within the return period (Until 13 days after the product was delivered).
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