How long will it take for the duplicate payment to be paid back to me? What if I do not receive this?
It can take up to 15 days for a refund to be issued, but it is quite often sooner (within 3-5 working days), depending on your card issuer. If you haven’t received a refund after 15 working days, please contact us on 0818 717 100 or through the live chat function in the bottom right of the page, and our team will investigate.
My payment has been taken more than once. How do I get my money back?
Please contact our customer care team on 0818 717 100 or through the live chat function in the bottom right of the page
Will payment be taken before I have received my order, or upon receipt of the order?

Payments are taken when you place your order and you receive a confirmation email with invoice attached.

The timing of when this is shown as being debited from your card or taken from your account depends on the bank or financial institution you use.

What payment methods do you accept?

We accept the following payment methods :

- Credit/Debit Card
- Finance through Flexifi

How does trade-in work?
Details of the trade in process can be found at
https://shop.samsung.com/ie/trade-in-terms-and-conditions