It is not necessary, an authorized person of legal age can receive the package, who must present an identification document and be able to sign the proof of delivery. In case this does not happen, we will make two more delivery attempts, if it cannot be completed, the product will return to the Distribution Center.
Chat with our Customer Service Team by starting a conversation in the chat bubble located in the lower corner of the screen. Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12
eMail Support
You can send us an email and we will respond to you. Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12