Do I need to be at home to receive my delivery?

It is not necessary, an authorized person of legal age can receive the package, who must present an identification document and be able to sign the proof of delivery. In case this does not happen, we will make two more delivery attempts, if it cannot be completed, the product will return to the Distribution Center.

Contact Us

Puerto Rico: 1-800-682-3180
Dominican Republic: 1-800-751-2676
Jamaica: 1-800-726-7864
Trinidad & Tobago: 1-800-726-7864

Chat with our Customer Service Team by starting a conversation in the chat bubble located in the lower corner of the screen.
Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12

You can send us an email and we will respond to you.
Mon. - Fri. from 8:30 to 20:30 | Sat. from 8 to 12


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