What are the benefits of creating a Samsung account?

If you create an account, you will be able to:

* Receive notifications about offers and promotions
* Track your orders in 'My Order History'
* Add products to your wishlist

I think my account has been hacked or used by someone else. What do I do?

We would advise that you change your password. To do this, follow the steps below:

* Go to shop.samsung.com/ie
* Log in to your Samsung account
* Click on the person icon in top right of page
* Click 'My Password' to be directed to a page where you can enter your current and desired password

How do I sign in/out?
* Go to shop.samsung.com/ie
* Click on the person icon in top right of page
* Select 'Logout'
How do I change/reset my Samsung.com account password?
* Go to shop.samsung.com/ie
* Log in to your Samsung account
* Click on the person icon in top right of page
* Click 'My Password' to be directed to a page where you can enter your current and desired password
How do I create a Samsung.com account?
* Go to shop.samsung.com/ie
* Click on the person icon in top right of page
* A drop down box will appear. Click 'New Customer'
How do I update my account details/information?
* Go to shop.samsung.com/ie
* Log in to your Samsung account
* Click on the person icon in top right of page
* Click 'My Account'
* You will be directed to a page displaying your account information. A list of options for editing your account will be displayed on the left side of the page
I am having trouble logging in, what do I do?

First confirm you are definitely using the correct email and password. Please note that passwords are case sensitive. If you still cannot access, then follow the appropriate set of instructions below:

* Go to shop.samsung.com/ie
* Click on the person icon in top right of page
* Select 'Password forgotten? Click here'
* Enter your e-mail address in the box provided and we'll send you an e-mail message containing your new password.