Service and Warranty
I’ve seen a product in another country that isn’t available in Ireland, why is that?
Not all products are available to purchase in different countries. Product ranges vary based on local demand and other factors. All products available in Ireland are listed on our website, and new products are being introduced all the time, so make sure you check back regularly. If you cannot purchase an item directly from, we also provide details of both online and offline stockists, via the ‘Where to buy’ links on product pages.
What are your repair options?
To discuss repair options, please contact our customer care team on 0818 717 100 or through the live chat function in the bottom right of the page.
How do I transfer my data from my old phone to my new phone?

Please visit the following page for a step-by-step guide:

What is the warranty on a product I have purchased from

All Samsung products come with a manufacturer's warranty. Please visit this link to confirm the length of your warranty: