What is the returns period?

You may return your products anytime within 28 days from when you receive your order. Please note that should your items are deemed to have been damaged by the customer, you will not be entitled to a refund.

If a fault is found after 28 days from delivery or collection, please call 0818 717 100 or through the live chat function in the bottom right of the page and we will replace or offer a refund, at our discretion. Our returns policy does not affect your statutory rights.

https://shop.samsung.com/ie/terms-and-conditions